Terms of Use

Please read the Terms of Service carefully before using this website.
By using this website, you are agreeing to these terms. Carilion Clinic Living ("Carilion Clinic" or “We”) may change the Terms of Service from time to time, at any time without notice to you, by posting such changes on the website. By using the website, you accept and agree to these Terms of Service as applied to your use of the website. If you do not agree to these Terms of Service, you may not access or otherwise use the website. Carilion Clinic reserves the right to prohibit, restrict or discontinue your access to the website if you violate any terms of this agreement. To remain in compliance, Carilion Clinic suggests that you review the Terms of Service at regular intervals. 

The Website Does Not Provide Medical Advice
The contents of the Carilion Clinic website, such as text, graphics, videos, images and information obtained from Carilion Clinic's licensors, and other material contained on the Carilion Clinic website ("Content") are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, condition or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on the Carilion Clinic website.

If you think you may have a medical emergency, call your health care provider or 911 immediately. Reliance on any information provided by Carilion Clinic or visitors to this website is solely at your own risk.

User Profile
You may need a User Profile (“Account”) in order to use some of our Services on this website. Your use of Carilion Clinic Services and/or Account is at your sole risk. To protect your Account, keep your username and password confidential. You are responsible for the activity that happens on or through your Account.  If you learn of any unauthorized use of your username and/or password connected to your Account, notify us immediately by sending an email to news@carilionclinic.org. We reserve the right to remove, disable or delete any Account for suspected or known unauthorized use. You have the right to opt-out or cancel your Account at any time and without notice.

Any form that requests personal information (name, email address, etc.) is secure and provides encrypted transmission over the Internet. Please refer to our Website Privacy Policy for more information concerning encryption technology utilized by Carilion Clinic.

Disclaimer of Warranty
Materials, services and other information are provided “as is” by Carilion Clinic for educational purposes only.

Carilion Clinic makes no express or implied warranties, including, but not limited to, any warranties of merchantability, fitness for a particular purpose or use, title or non infringement.

Although our health information content is reviewed and approved by health care professionals, Carilion Clinic does not guarantee the accuracy, adequacy, or completeness of any information and is not responsible for any errors or omissions or for the results obtained from the use of such information.

You acknowledge and agree that Carilion Clinic does not operate or control the Internet and therefore Carilion Clinic does not guarantee that the use of this website will be error free or free of technology downtimes or unavailability.

You acknowledge and agree that Carilion Clinic cannot and does not guarantee against viruses, worms, or other unauthorized users or hackers attempting to obtain access to this website or information transmitted to or from this site.

Carilion Clinic also reserves the right to temporarily or permanently discontinue this site, any page, or any functionality on this website at any time and without notice.

Limitation of Liability
In no event shall Carilion Clinic be liable for any direct, indirect, special, consequential or monetary damages, including fees, and penalties in connection with your use of materials posted on this site or connectivity to or from this site to any other site.

Governing Law
You agree that any claim or dispute relating to the Carilion Clinic website or your use or reliance on this website shall be construed in accordance with the laws of the State of Virginia without regard to its conflict of laws provisions. The parties agree to be bound and shall be subject to the exclusive jurisdiction of the local, state or federal courts located in Roanoke, Virginia.

Accept as otherwise indicated, Carilion Clinic does not knowingly or intentionally collect personal information from children under age 18. The content of our website is directed at adults, and therefore this site is intended for use only by adults over the age of 18. If you are under the age of 18, please consult a parent or guardian for help in using this website.

External Links

Please note that pages of this site may be linked to other sites which may have different terms of use. Carilion Clinic does not own, control, manage, supervise, direct or otherwise have any involvement in the business or affairs of any third party site. Carilion Clinic is not responsible for the privacy practices or the content of any third party site.

Trademarks and Copyrights
All trademarks, service marks, and logos or copyrights displayed and used in this site are the property of Carilion Clinic. Nothing in this site should be construed as granting any right or license to use any Trademark without the written permission of Carilion Clinic.

Please read the full text of our Notice of Privacy Practices to understand how any Protected Health Information ("PHI"), as that term is defined in the Notice of Privacy Practices (HIPAA), that you submit via the Carilion Clinic website will be treated.

By using this website, you accept these terms.

Copyright © 2021 Carilion Clinic. All Rights Reserved.